Fils-Aimes: we’ve done well
The Wii U has had its fair share of issues upon launch, with even Big N’s global president apologising for a less than perfect launch. However, Nintendo of America president Reggie Fils-Aimes isn’t quite so sure they really have issues with their new console.
Yes, there’s plenty of critics, but consumers don’t seem to care much about what’s happened on launch:
“There has been a range of comments and commentary. But when I go on Miiverse and see how consumers are reacting to games like ZombiU or … Call of Duty, that tells me we’re doing something very, very positive. Similarly, when I go on other consumer social networks and see other consumer reaction that is positive, I know we’ve done well.”
The fact that Miiverse was unavailable on launch day – something Nintendo attributed to too many users trying to log in at the same time, sparking even more concern – was a hickup Fils-Aimes is confident won’t happen again:
“Without getting into a lot of technical details, the Miiverse [problem] was not purely driven by capacity,” he said. “That gives us confidence that come Christmas morning, those servers will not be challenged in the same way. Come Christmas morning, the Wii U will be available globally. We know there will be a lot of consumers utilizing their Wii U for the very first time. So we’re working very hard to make sure the initial customer experience is a good one.”
Whether Nintendo has “done well” or not doesn’t really matter at this moment if you ask us. It starts to matter next year when the initial launch period is over and we see how lasting the effect is of having a new console around. And how it will do when having to compete with new products from Microsoft and Sony. And judging from the game sales numbers in Europe after launch, it’s going to be a tough battle for Nintendo.