Last night, we took down 20 realms for emergency maintenance. The boat between Menethil Harbor and Auberdine was disappearing intermittently, dropping players into the ocean and crashing the servers. Passengers on this boat who were disconnected and tried to reconnect would crash the server yet again when trying to log on. We knew that this was unacceptable and immediately took down the servers when we discovered the problem in order to implement a fix. That occurred at 6 p.m. PST, but unfortunately, complications arose while we were testing our fix, and we were unable to bring those servers back up until more than a few hours later in the night.

Players on these same 20 realms also experienced service interruptions earlier in the week, following last Thursday’s extended server maintenance. While last night’s downtime was unrelated to the issues in the days prior, this is no consolation to those of you that were unable to play. Therefore, in addition to the three days already credited to these players as a result of the server issues earlier in the week, players on these realms will be receiving an additional four-day credit to their accounts. The credit will appear as a total of seven free days on your current billing statement (or on your trial period for those who recently purchased the game).