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MS promises new 360 for victims of new update

Posted on Wednesday, 18 May 2011 by Speed, source: Joystiq
Microsoft has announced that their recent update can cause "a very small amount" of users to no longer be able to use their disc drive. And that can of course be quite problematic.

The Xbox360 has had many different drives already in the console revisions and a small number of these are unable to be adjusted through an update.

The good news, however, is that if you've got such an X360, Microsoft willgive you a new Xbox 360 Slim with 250GB hard disk for free.
"Following a recent update to our system software, we have become aware of an issue that is preventing a very small number of Xbox 360 owners from playing retail game discs. This issue manifests itself as a unique 'disc unreadable' or 'disc unsupported' error on the screen and is unrelated to our recent public beta. We are also able to detect this issue over Xbox LIVE and are proactively reaching out to customers that may be impacted to replace their console. Any Xbox 360 owners receiving this error are encouraged to contact us at www.xbox.com/support/contact so we can verify if the console has been impacted."
In other news:

5 Comment(s)

StormGuy85

StormGuy85

SONY has a problem, waits a week, and then says "Fuck You".

Microsoft has a problem, and proactively contact people with the issue to give them a new console.

Tell me again why Microsoft is the evil company? I'm confused.
SONY has a problem, waits a week, and then says "Fuck You". Microsoft has a problem, and proactively contact people with the issue to give them a new console. Tell me again why Microsoft is the evil company? I'm confused.
Quote
Posted on 03:16, May 19th 2011

Linsolv

This comment has been removed.
Posted on 05:50, May 28th 2011
 

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