After applying this update, my system is froze. I called sony tech support. There answer, send it in for approx $180.00 to get fixed. There junky update screwed up my ps3, now I have to pay to have it fixed. I know the economy is bad, but to cause an issue like this and then say I have to pay to fix there bad update, WOW!!

I got the same thing, they wanted $168 CDN to send it in, plus $25 or $50 if they determined it couldn't be fixed and if they'd opened it.

I have a 40gb fat one, it's a couple of years old, but I have never done Anything to modify it, not even replaced the HD. I mainly used it to stream movies to watch on the big screen.

They deny the update had anything to do with it, well the update FROZE it and it's basically garbage now but they won't admit it (yet). Classy.

I have the same problem . I had ZERO issues with freeze-up , controller freeze or disc loading before the " Update " Now my system has gotten progressively worse until April 19th when it no longer accepts any disc . Sony techs and "Managers " deny all . Hoping to see a positive fix soon . If not , I will join any and all actions against Sony given the FACT that this has affected a great number of people , and has not been acknowledged yet .

same thing here. ps3 is freezing up. also have the older model. whato do...

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After it was done updating, my PS3 froze up on this one screen asking if I was sure that I wanted to accept it. It said at the bottom of my screen Hit PS button to use controller but it wouldn't work and also, the thing in the background that kinda "swirls" around up and down wasn't moving. I turned it off. Then I turned it back on and it said searching for SU data. Then it went back to the same screen that it froze up on. Does anyone know how to fix this? We called Sony and what they told us to do didn't work. I haven't played for more than 3 WEEKS now. It sucks!

my PS3 did the same thing. Froze on screen saying about what this update will exclude, but I updated it recently and let it go to 100%.

Now my system is dead!!!

i have a newer model and after my update any new games will not work on my ps3 but all my older games do